Examples: what you can ask an AI app
Questions for working with your calls, rules and knowledge in Claude, ChatGPT and other AI apps, grouped by role.
A connected AI app answers questions about your account with the tools you allowed when you connected it. Here are questions to start with. You ask them in your own words, and the app picks the tools itself. How to connect an app is explained in Connect scoco to Claude, ChatGPT and others.
Examples by role
Each example is listed under the roles that may use every tool it needs. The general examples are also prompts: an app that offers MCP prompts shows them under the name in brackets, in your account's language, but only when your connection has every tool they need.
All roles
| Example | What you ask |
|---|---|
| Weekly report | “Summarise the calls of the last 7 days: how many there were, what the callers wanted and which requests are still open.” (also as the prompt wochenbericht) |
| Open requests | “Which requests are still open? The urgent ones first, each with what the caller wanted.” (also as the prompt offene_anliegen) |
| Medical practice | “How many callers wanted a prescription or a referral this week?” |
| Trades | “Who reported an emergency this week, and is any of it still open?” |
| Property management | “Who reported damage this month, and which of it is still open?” |
Owner, Admin
| Example | What you ask |
|---|---|
| Explain a call | “Why was my last call handled the way it was? Which rule decided?” (also as the prompt anruf_erklaeren) |
| Check the rules | “Check my assistant's rules: do any contradict each other, or does one never apply? Test the most important ones with a few example calls.” (also as the prompt regeln_pruefen) |
| Knowledge gaps | “Which questions could my assistant not answer lately? Name the most frequent ones and what the knowledge is missing for them.” (also as the prompt wissensluecken) |
| Law firm | “Propose a rule: anyone who wants an initial consultation leaves a message with a number to call back.” (proposes a change you apply yourself) |
| Car dealership | “Propose a knowledge entry: the workshop is open on Saturdays from 9 am to 1 pm.” (proposes a change you apply yourself) |
When a question should change something
An app changes nothing itself. Ask it for a rule or a knowledge entry, and it proposes the change and gives you a link. Through the link you review the change in scoco and apply it yourself. This works only if you allowed changes when connecting, with Read & change or under Customise …. Phone numbers and changes that cost money are changed in the dashboard.