EW
Elke WeberIncoming call · 0:00
Prescription PT, 6× noted
The AI assistant for your therapy practice.
Physio, OT, speech therapy, podiatry: scoco takes bookings, cancellations and prescriptions while you treat.
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Example: scoco, the AI assistant, answers calls for a therapy practice, records prescription details, books appointments into the calendar, hands acute complaints to a person under the practice’s rule, puts a referring doctor’s call through with an announcement, filters cold calls and sends the summary by text or email.
You know the moment
they hang up.
Prescription details, preferred times, callback number — ready to schedule, by text or email.
Nobody answers during a treatment.
Voicemail rarely gets the details you need — and the callback costs the time twice.
- A treatment lasts 20 to 60 minutes. That long, your hands are on the patient.
- A cancellation two hours ahead is a gap you can fill. On voicemail it is an empty couch.
- The question about the waiting time comes again every day.
For comparison
An extra person on reception rarely pays off with three treatment rooms — which is why nobody answers today. scoco.ai costs from €49 per month.
Example scenario
What is the gap you don’t refill costing you?
Treatments not refilled€464per month, based on 4.3 weeks
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
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Lenayoung & friendly
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Marleneserene & calm
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Tobiasreassuring & professional
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Jonaseven-tempered & warm
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Floriancourteous & measured
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Stefanlively & quick-witted
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Reinhardolder, deep & gravelly
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Konradgentle & soft
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Matthiasenergetic & clear
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Imogenbright & unpretentious
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Victoriapoised & refined
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Irispatient & reassuring
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Gracecalm & sure
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Laylawarm & attentive
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Norayoung & chatty
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Poppyfresh & natural
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Manonsmooth & playful
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Yanacalm & clear
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Reiddeep & calm
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Owendeep & unhurried
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Julienwarm & quick-witted
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Nigellively & clear
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Aaravcomposed & courteous
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Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Waiting time, home visits, cancellation terms. Whether a prescription is valid, scoco does not check.
- Physio, OT, speech therapy
- Speech therapy: ~8 weeks wait
- Home visits Tue and Fri
- Cancel up to 24 h ahead
- Parking in the courtyard
“Do you do home visits?”
Yes, on Tuesdays and Fridays. Shall I take down your request?
Start small.
Your number stays, call forwarding takes about 10 minutes. You decide when scoco answers.
Outside treatment hours
Evenings and weekends, when tomorrow gets booked. During the day nothing changes.
Only when the line is busy
Reception stays first. Anyone who would hear the engaged tone is taken down in full.
During treatments
If nobody picks up within a few seconds, scoco answers. If someone is at the desk, they answer as always.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your practice software
- THEORG (SOVDWAER)on request
- Thera-Pion request
- MediFox therapieon request
- NOVENTI Ora, Optica Vivaon request
- Albo, iPraxon request
No therapy software connected — tell us which one you use. Today: appointments in your Google or Outlook calendar, the enquiry with prescription details by text and email.
What scoco does not do
- No therapeutic advice, no assessment of complaints, no exercise tips.
- No check of a prescription — the details are recorded, nothing more.
- Nothing about cost cover or co-payments beyond what you have put on file.
- No promise of a waiting time or a particular therapist.
Honest and simple.
Health data: no recordingWhat is said on a practice phone is health data. scoco records nothing — only transcript and summary, with fixed deletion periods.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
My patients don’t want a robot.
The alternative today is voicemail or the engaged tone. scoco says at the start that an AI is speaking — the EU AI Act requires it —, lets people finish and puts calls through under your rules. What patients mainly notice: somebody answers.
Can it take the prescription down correctly?
It takes the therapy, number of sessions, issue date and payer as the caller reads them out, and reads the callback number back digit by digit. None of it is checked — every handover says so.
What if someone calls in pain?
Then scoco gives no therapeutic advice but follows your escalation rule; if someone describes an emergency, it refers them to 112. Nothing is assessed.
I use THEORG. Does that work?
The calendar route works today: appointments go into your Google or Outlook calendar. We have no THEORG connection. Tell us which software you use and we will tell you honestly what works.
Doesn’t this just create new callbacks?
The case arrives complete: prescription details, preferred times, a course or not, home visit or not, the callback number to the digit. You call back to schedule — not to ask what it is about.
We have months of waiting time, we don’t need new enquiries.
Then the value is in refilling: a cancellation scoco takes is reported straight away — while the gap can still be filled. And scoco answers the waiting-time question from your own information.
What does it cost?
From €49 per month, net, for 500 included minutes. Four weeks free. Cancel monthly, no setup fee.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
We only use your address for your access. Privacy
4-week free trial. Or call the demo right now: +49 621 490799-19