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Partner programme

The white-label partner that puts it in writing.

For IT service providers, telecom resellers, agencies and associations: refer scoco.ai to your clients or resell it at your own price. The terms and eight commitments become part of your partner contract — not just of a slide deck.

Become a partner

Questions first: hallo@scoco.ai

Partner commitments

Eight commitments. In writing, in the partner contract.

Partners fear one thing above all: that the vendor changes the rules once the business is running. That is why these eight points are in every partner contract.

  1. Price stability

    Wholesale prices and commission rates rise only with 6 months' notice. Your installed base keeps its prices for 12 months after the notice. Reductions apply immediately.

  2. No feature removal

    Partner functions named in your contract — console, brand, domains, API, billing — are neither removed nor made chargeable during the term.

  3. No channel conflict

    We sell your clients no services such as setup, care or integrations. We never approach the clients you resell to for sales or marketing; operational and legally required messages go out under your brand.

  4. Client protection

    A deal you register is protected for 90 or 120 days depending on your tier. If a client moves to us directly within 12 months of leaving you, you keep earning your commission for those 12 months.

  5. Free pricing

    You set your clients' price. There is no obligation to charge our list price.

  6. Exit

    Monthly term, 3 months' notice. When the contract ends, your clients move — your choice — to another partner or directly to us, with their setup, history and phone numbers intact.

  7. Incident transparency

    Partners hear about incidents first, before the public notice. After a major outage (P1) you receive a written report.

  8. No earnings promises

    We show worked examples with stated assumptions — never promises about what you will earn.

Two models

One partner account. You decide per client.

For every client you choose whether to refer them or to resell scoco.ai yourself. Neither model carries a fixed platform fee.

Refer

Open now
Contract
Your client signs up with scoco.ai and is invoiced by us.
Your share
20 % to 30 % commission on subscription revenue for as long as the client stays. Paid out by self-billing credit note — you never write an invoice.
Brand
Your client sees scoco.ai.
Attribution
Through your referral link or your partner code at signup: anyone who signs up through either is attributed to you.

Resell

With the founding partners
Contract
Your client contracts with you, on your terms. We invoice you once a month, itemised per client.
Your share
You buy at 25 % to 35 % below list price and set your clients' price yourself.
Brand
scoco.ai, co-branded or white-label — your choice.
Access
Your support team works in your clients' accounts through visible memberships the client sees in their team and audit log and can revoke at any time. Call content stays closed without the client's consent.

Three brand levels

Under whose name your client experiences scoco.ai

The brand level applies to every client you resell to. Referred clients always see scoco.ai.

scoco.ai

The default: your client uses scoco.ai as it is.

Free

Co-brand

With the founding partners

Your logo in the sidebar and on the sign-in page, “with scoco.ai” in the footer, scoco.ai's colours.

Free

White-label

With the founding partners

Your name, logo, colours and domain — including the email and SMS sender, the links to legal texts, the help centre and the status page.

A minimum of €249 a month that is credited against your purchases — the first 3 months free, included from Gold.

Tiers and terms

More revenue, better terms

Your tier follows the net revenue of your clients over the last 12 months. Moving up applies to all your clients from the following month; you are never moved down mid-year. Founding partners are Gold for 12 months.

TermPartnerSilverGoldPlatinum
Net revenue, last 12 monthsEntryfrom €10,000from €40,000from €120,000
Referral commission20 %25 %30 %30 %+ €1,500/year co-marketing
Resale discount25 %30 %35 %35 %+ volume price list by agreement
Resale overage minute (list €0.15)€0.11€0.10€0.09by agreement
White-label minimum€249/month€249/monthincludedincluded
Co-brandfreefreefreefree
Support response, P2next business day, by ticket8 business hours4 business hours, named contact2 business hours, quarterly review
Deal registration90 days90 days120 days120 days
Partner directory listing¹noyesfeaturedfeatured
Requirement¹Academy basicsAcademy basicsCertified partnerCertified partner
  • All amounts net, plus 19 % VAT. As of 2026-10-24.
  • Commission and discount apply to recurring subscription revenue — plans and recurring add-ons — not to overage minutes, passed-through telephony costs or one-off fees.
  • “For as long as the client stays” means: while they pay and your partner contract runs, and for clients you won before it ends, for 12 more months after it ends.
  • Paid out monthly by self-billing credit note from €50; smaller balances roll forward.
  • White-label minimum: the first 3 months are free. From month 4 you pay only the difference between €249 and your purchases that month.
  • ¹ We are building the partner academy and the partner directory together with the founding partners. White-label partners are never listed — that would reveal the resale.

Worked example

A worked example, not a promise

With its assumptions stated. What you actually earn depends on your prices, your clients and your own costs.

  • The Team plan at its list price of €99 net per month.
  • Your selling price in this example: €129 net per month — an assumption, not a recommendation.
  • No overage minutes, and none of your own costs for sales, setup and support.
Reselling one Team plan, per client and month
TierYou pay usYou charge (assumed)Your gross margin
Partner (-25 %)€74.25€129€54.75 (42 %)
Gold (-35 %)€64.35€129€64.65 (50 %)

Referring the same plan instead: 20 % of €99 is €19.80 per client and month, and 30 % commission makes it €29.70 — for as long as the client pays.

White-label minimum: 4 clients on the Team plan at the entry tier (4 × €74.25 = €297) cover the €249 in full.

Support

You look after your clients. We look after you.

First line
When you resell, you are your clients' point of contact. We support referred clients ourselves.
Partner support
Helps you by ticket, with a named contact from Gold; the platform team stands behind it. Our support never appears in front of a white-label client.
P1 — calls go unanswered
During business hours a response within 1 hour (Platinum: 30 minutes), then hourly updates. Outside business hours best effort until an on-call rota is in place — we commit to round-the-clock cover only once it is staffed.
P2 — a feature is broken, a workaround exists
By tier: Partner next business day, by ticket · Silver 8 business hours · Gold 4 business hours, named contact · Platinum 2 business hours, quarterly review. Daily updates.
P3 — question or configuration
Within 2 business days.
Business hours
Monday to Friday, 9:00 to 17:00 German time.

The path

How to become a partner

  1. Application

    You apply online — it takes a few minutes.

  2. Review

    We check your company, VAT ID and industry, usually within 3 business days.

  3. Partner contract

    A framework contract with annexes, signed electronically — the eight commitments are in it.

  4. Start

    An onboarding call and your free partner home account with its own phone number, for your own line and for demos.

  5. First client

    Our shared goal: your first paying client within 14 days.

Become a partner

Founding partners shape the programme: 12 months of Gold terms and a seat on the partner advisory board, which meets quarterly.

Apply now

Rather talk first? Write to us: hallo@scoco.ai