MW
Michael WagnerIncoming call · 0:00
Service, Passat
The AI assistant for your dealership and garage.
Monday, 7:30 am, the service desk is full: scoco takes workshop and sales calls in parallel.
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Example: scoco, the AI assistant, takes a workshop booking with the registration for a car dealer and books it, puts a breakdown call through to the workshop under the firm’s rule, takes a sales enquiry in the caller’s language, books a test drive and sends the summary by text to the service desk or by email to sales.
Workshop and sales,
one number.
Registration and appointment by text to the service desk, vehicle and interest by email to sales.
Monday morning decides the week.
Between 7:30 and 9 the service desk is full — and that is exactly when the phone rings.
- Whoever hears the engaged tone rings the garage in the next street.
- In October and March the tyre change comes — and nobody hires for it.
- A sales lead nobody takes is a margin parked next door.
For comparison
- €4,022
- An extra person on the service deska month, plus employer contributions, plus holiday, plus sick days
- from €49
- scoco.aia month, takes the Monday morning in parallel
Median full-time salary, Germany, office administrator (Bürokaufmann/-frau) · Entgeltatlas of the Federal Employment Agency (Bundesagentur für Arbeit), retrieved 15.08.2026
Example scenario
What is the phone ringing out costing you?
Workshop€28,350per month, based on 21 workshop days
Sales€9,000per month
Together€37,350per month
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
Play sample0:14
Lenayoung & friendly
Play sample0:15
Marleneserene & calm
Play sample0:16
Tobiasreassuring & professional
Play sample0:16
Jonaseven-tempered & warm
Play sample0:16
Floriancourteous & measured
Play sample0:15
Stefanlively & quick-witted
Play sample0:14
Reinhardolder, deep & gravelly
Play sample0:16
Konradgentle & soft
Play sample0:17
Matthiasenergetic & clear
Play sample0:16
Imogenbright & unpretentious
Play sample0:14
Victoriapoised & refined
Play sample0:14
Irispatient & reassuring
Play sample0:15
Gracecalm & sure
Play sample0:13
Laylawarm & attentive
Play sample0:17
Norayoung & chatty
Play sample0:13
Poppyfresh & natural
Play sample0:11
Manonsmooth & playful
Play sample0:16
Yanacalm & clear
Play sample0:14
Reiddeep & calm
Play sample0:13
Owendeep & unhurried
Play sample0:12
Julienwarm & quick-witted
Play sample0:15
Nigellively & clear
Play sample0:15
Aaravcomposed & courteous
Play sample0:13
Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Opening hours, services, procedure. Prices, diagnoses and repair status scoco does not give.
- Desk Mon–Fri, 7 am to 6 pm
- Tyre change by appointment
- MOT every Tuesday
- Courtesy car if available
- Sales open on Saturdays
“Can I just drop in for a tyre change?”
Tyre changes by appointment only. Friday at 7:30 is free — does that suit you?
Start on a Monday morning.
Your number stays, call forwarding takes about 10 minutes. Cancel monthly.
When nobody picks up
Forwarding starts after a few seconds — nothing else changes for the service desk.
In the season
Tyre changes in October and March: on when it gets tight, off when it’s over.
After hours and on Saturdays
Sales enquiries come in the evening and at weekends — otherwise they land on voicemail.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your workshop system
- WERBAS / KSRplanned
- Loco-Softplanned
- CarLo, ADAM, Vectoron request
- CDK, Autoline (DMS)on request
WERBAS/KSR and Loco-Soft are on the roadmap by name — no date, no promise. Today: the appointment in your calendar, the job with the registration by text to the service desk.
What scoco does not do
- No price information, no quote — neither for a repair nor for a vehicle.
- No remote diagnosis, no judgement on whether a car is roadworthy.
- No repair status, no promise of completion.
- Nothing about warranty, goodwill, part-exchange value or financing.
Honest and simple.
Two departments, two routes, one recordText to the service desk, email to sales, both in the team inbox. No recording — only transcript and summary.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
Phone calls here are about technology. An AI can’t do that.
Nor should it. scoco makes no diagnosis and says nothing about causes, costs or roadworthiness. It takes down what the customer describes and hands it to the service adviser. The adviser judges, scoco records.
Does scoco tell my customers whether the car is ready?
No — it doesn’t know and doesn’t pretend to. It takes the registration and callback number and hands over to the service desk. The customer doesn’t ring three times, because they know the message arrived.
We use WERBAS. Does scoco book into it?
Not today. WERBAS/KSR and Loco-Soft are on the roadmap, with no date and no promise. Today: appointment in the calendar, job with registration by text to the service desk, everything in the team inbox.
On Monday morning everyone calls at once.
Then scoco takes several calls at the same time. That is the difference from an extra person on the service desk: they hold one conversation.
We only need this for the tyre change.
Then use it only in October and March. Cancel monthly, no setup fee, no minimum term.
And after an accident with injuries?
Then your rule applies, and scoco refers the caller to 112. Nothing is assessed.
What does it cost?
From €49 per month for 500 included minutes, net. Four weeks free. Cancel monthly, no setup fee.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
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4-week free trial. Or call the demo right now: +49 621 490799-04