Pricing
Every plan includes the complete phone assistant — the tiers extend minutes, phone numbers, users and service. Try it free for 4 weeks, no payment details.
The yearly discount becomes available after your free trial — prove it first, commit second.
All prices net, plus 19 % VAT. The offer is for businesses only, not for consumers.
Starter
For businesses up to about 18 call minutes per working day
€49 per monthcancel monthly
- 500 minutes included per month
- 1 phone number included¹
- 1 user
- The complete phone assistant — every core feature
- Appointment booking in Google & Outlook calendars
- Email support
- Our recommendation
Team
For businesses up to about 35 call minutes per working day
€99 per monthcancel monthly
- 1,000 minutes included per month
- 2 phone numbers included¹
- Unlimited users²
Everything in Starter, plus:
- Shared inbox for all users
Business
For businesses up to about 100 call minutes per working day
€199 per monthcancel monthly
- 3,000 minutes included per month
- 3 phone numbers included¹
- Unlimited users²
Everything in Team, plus:
- Priority support
Scale
For businesses up to about 250 call minutes per working day
€399 per monthcancel monthly
- 7,000 minutes included per month
- 5 phone numbers included¹
- Unlimited users²
Everything in Business, plus:
- A direct point of contact
Enterprise
Custom volume above 7,000 minutes per month, locations and phone numbers as needed, custom contract terms, a direct point of contact. The free trial applies here too.
on request
Contact us- ¹ You keep your own number — this is the scoco destination number for your call forwarding (e.g. per department or location).
- ² Unlimited within fair business use.
For editors and comparisons: all facts in short form in the datasheet.
Add-ons
Available with every plan at one price — with yearly prepay too, without a discount.
WhatsApp assistant
€39 per month per WhatsApp number
The assistant answers WhatsApp messages with the same knowledge as on the phone. Each number includes 500 conversations a month. Meta bills WhatsApp's own fees to you directly.
How to connect your number: the guide in the docs.
Compare every feature
| Feature | Starter | Team | Business | Scale |
|---|---|---|---|---|
| Quota & volume | ||||
| Minutes included per month | 500 | 1,000 | 3,000 | 7,000 |
| For call minutes per working day up to about | 18 | 35 | 100 | 250 |
| Phone numbers included¹ | 1 | 2 | 3 | 5 |
| Users | 1 | Unlimited² | Unlimited² | Unlimited² |
| Per-minute overage | €0.15 per minute | €0.15 per minute | €0.15 per minute | €0.15 per minute |
| Additional phone number | €9 per month | €9 per month | €9 per month | €9 per month |
| Simultaneous calls guaranteed | 2, up to 4 while lines are free | 2, up to 4 while lines are free | 4, up to 8 while lines are free | 5, up to 10 while lines are free |
| Additional guaranteed line | €9 per month | €9 per month | €9 per month | €9 per month |
| Phone assistant | ||||
| Digit-by-digit read-back of the callback number | included | included | included | included |
| Answers only from your knowledge base | included | included | included | included |
| Appointment booking in Google & Outlook calendars | included | included | included | included |
| Emergency transfer with announcement | included | included | included | included |
| Departments & routing (SMS to the technician on duty, email to the office) | included | included | included | included |
| 30+ languages, switching mid-call | included | included | included | included |
| 24 voices — name & tone your choice | included | included | included | included |
| Several calls at once | included | included | included | included |
| Collaboration | ||||
| Inbox | Personal inbox | Shared inbox for all users | Shared inbox for all users | Shared inbox for all users |
| Contact sync (Google & Microsoft) | included | included | included | included |
| Usage transparent in the dashboard, with export | included | included | included | included |
| Service & setup | ||||
| Set up in about 10 minutes, no setup fee | included | included | included | included |
| Email support | included | included | included | included |
| Setup together on the phone if you like | included | included | included | included |
| Priority support | not included | not included | included | included |
| A direct point of contact | not included | not included | not included | included |
| Privacy & contract | ||||
| Transcripts instead of call recordings | included | included | included | included |
| Servers in Germany (Falkenstein), speech recognition and language model in the EU, speech output partly via a US provider (reply texts only) | included | included | included | included |
| Deletion policy & defined retention periods | included | included | included | included |
| AI disclosure built in | included | included | included | included |
| Add-ons | ||||
| WhatsApp assistant | add-on | add-on | add-on | add-on |
Trial, contract & billing
- Free trial
- 4 weeks free, no payment details, full feature set — 100 minutes included.
- End of trial
- Ends automatically, no silent conversion — without payment details, nothing is charged.
- Monthly plan
- Cancel monthly, cancellation online.
- Yearly prepay
- One payment for 12 months in advance, whole euros, at least 15 % below the monthly plan. Bookable only in checkout at the end of your free trial. It renews for another 12 months unless you switch to monthly or cancel first — we remind you by e-mail beforehand.
- Included minutes
- Apply per calendar month, no rollover — unused minutes expire.
- Billing
- To the second, no rounding up, no auto-booked minute packages. Test calls and calls from numbers you have blocked are not billed.
- Setup
- No setup fee, no hardware — set up in about 10 minutes.
Pricing questions
Do unused included minutes expire?
Yes — included minutes apply per calendar month and do not roll over. To help you pick the right size, every plan states how many call minutes per working day it is designed for.
What happens when the included minutes are used up?
Every additional minute costs €0.15 (€0.12 with yearly prepay), billed to the second with no rounding up. Minute packages are never booked automatically.
Does the trial end automatically?
Yes. You test for 4 weeks with the full feature set and 100 minutes — no payment details. The trial ends automatically; without payment details, nothing is charged.
How does the yearly prepay work?
One payment for 12 months in advance, rounded down to whole euros — so you save at least 15 % versus the monthly plan in every tier. Bookable only after your free trial. It renews for another 12 months unless you switch to monthly or cancel first; we remind you by e-mail beforehand.
Can I cancel monthly?
Yes — the monthly plan can be cancelled every month, online. Only the yearly prepay commits you for 12 months, and it renews yearly unless you switch or cancel.
Are prices net or gross?
All prices are net, plus 19 % VAT. scoco.ai is for businesses only — companies, practices, firms and the self-employed.