AK
Andrea KrämerIncoming call · 0:00
Annual jab for Mia the cat
The AI assistant for your veterinary practice.
Both hands on the animal? scoco answers: vaccinations, cancellations, urgent calls under your rule.
Free. We only read your public website. Privacy Policy
Example: scoco, the AI assistant, answers calls for a veterinary practice, books vaccinations into the calendar, puts urgent calls through under the practice’s rule, takes repeat orders, speaks the caller’s language and sends the summary to reception by text or email.
You know the moment
they hang up.
Owner, animal, request, callback number — by text or email to reception.
Voicemail doesn’t take animals.
Whoever hears the engaged tone rings the next practice — with a sick animal nobody waits.
- In surgery you cannot answer. Answering during consultations interrupts a treatment.
- Most of it is routine: a vaccination, a cancellation, the opening hours.
- At eight in the evening the worried owner rings — and nobody is there.
For comparison
Someone on the phone is someone missing from the treatment room — and in the evening nobody is there anyway. scoco.ai costs from €49 per month and takes several calls at once.
Example scenario
How much treatment time is the phone costing you?
Treatment time interrupted31.5hours a month, based on 21 surgery days
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
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Lenayoung & friendly
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Marleneserene & calm
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Tobiasreassuring & professional
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Jonaseven-tempered & warm
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Floriancourteous & measured
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Stefanlively & quick-witted
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Reinhardolder, deep & gravelly
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Konradgentle & soft
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Matthiasenergetic & clear
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Imogenbright & unpretentious
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Victoriapoised & refined
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Irispatient & reassuring
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Gracecalm & sure
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Laylawarm & attentive
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Norayoung & chatty
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Poppyfresh & natural
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Manonsmooth & playful
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Yanacalm & clear
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Reiddeep & calm
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Owendeep & unhurried
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Julienwarm & quick-witted
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Nigellively & clear
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Aaravcomposed & courteous
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Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Hours, out-of-hours cover, directions. On dosage and medication scoco says nothing.
- Mon to Fri, 9 am to 7 pm
- Sat 10 am to 1 pm
- Out of hours: Nord clinic
- Neutering after a consultation
- Parking right outside
“Who covers at the weekend?”
We’re here until 1 pm on Saturday, then the Nord clinic. Shall I text you the number?
Start in the evening.
Your number stays, call forwarding takes about 10 minutes. You decide when scoco answers.
Outside surgery hours
Evenings, nights and weekends. During the day nothing changes for your team.
Only when the line is busy
Reception stays first. Anyone who would hear the engaged tone reaches scoco instead.
For set kinds of call
scoco handles appointments and standard questions; everything else goes to the team under your rule.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your practice software
- easyVETon request
- VetLine, Veteraon request
- animeldo, Provet Cloudon request
No practice management system connected, and we do not claim one. Today: the appointment in your Google or Outlook calendar, the handover by text and email.
What scoco does not do
- No diagnosis, no assessment of symptoms, no treatment recommendation.
- Nothing about dosage, tolerance or suitability of a product.
- No emergency judgement of its own — your word list applies.
- No information on treatment costs, the GOT fee scale or an ongoing case.
Honest and simple.
No recording, only what was saidNo recording — only transcript and summary, with fixed deletion periods. What the owner describes is passed on as the owner’s account.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
With a sick animal, an AI mustn’t get anything wrong.
It doesn’t judge anything. You set which phrasings are put straight through, and scoco follows exactly that rule. What the owner describes is handed over word for word, as the owner’s account.
Pet owners want to talk to a person.
At half past eight in the evening the alternative is voicemail — and hardly anyone leaves a message about a sick animal. scoco lets them finish, asks the right questions and puts an urgent call straight through.
Doesn’t this just create more callback work?
Two paths, no third: the appointment is in the calendar, or you get a complete handover — owner, animal, request and a callback number read back digit by digit.
We use easyVET. Does scoco book into it?
No, and we do not claim it does. The appointment goes into your Google or Outlook calendar, the handover to reception by text and email. If you need booking in the practice system, we would rather tell you now.
Does scoco say anything about medication?
No. scoco takes product, quantity and animal as the owner names them, and hands over. On dosage, tolerance or suitability it says nothing — not even when asked.
What happens to the call data?
No call recordings, only transcripts and summaries with fixed deletion periods. Servers in Falkenstein, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). You get a data processing agreement under Article 28 GDPR from us.
How do we test this without unsettling our clients?
Start outside surgery hours: two weeks of evenings and weekends only. You read the transcripts and adjust the rules. The trial lasts four weeks and costs nothing.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
We only use your address for your access. Privacy
4-week free trial. Or call the demo right now: +49 621 490799-16