Ten past nine, you are in a hearing. Back at the firm the phone is ringing, and it could be the court or opposing counsel.

The AI secretary for your law firm

scoco.ai takes calls by your own scripts, captures the matter and the parties in structured form, and hands every case over with a clear next step. No legal advice, no promise of representation, no calculating of deadlines — and no decision about a conflict of interest.

Four callers, four different rules

Four groups ring your number, and three of them may learn different amounts. What each one learns is set by you.

• Prospective client

  “I’ve got something I need a solicitor for.” scoco takes the contact, the area of law, the parties, the matter, the dates the caller gives and when they can be reached. No assessment of prospects, no promise of representation, no calculating of deadlines.

  Result for the firm: a structured first enquiry with all the parties named — the basis for the conflict check you carry out yourself.

• Existing client

  “I wanted to ask how my matter is going.” scoco takes the name, the file reference as the caller gives it, the request and where to call back, and routes it to the responsible team. Nothing from the file is disclosed — scoco cannot check who is calling.

  Result for the firm: a task with the right team, with context, instead of a voicemail with no file reference.

• The other side

  “I’m ringing about your letter of the third.” scoco captures the identity as given, the party, what it relates to, the contact and the request, and forwards it by your rule. No substantive information, no assessment, no negotiation.

  Result for the firm: the call is documented and allocated, and nobody has accidentally said anything.

• Court and authorities

  “This is the registry, it’s about case 4 O …” scoco captures the organisation, the person, the case reference, how they can be reached and the urgency they state, and puts it through with priority by your rule.

  Result for the firm: the call that must not wait does not wait — and you know what it is about before you pick up.

• The call that is none of the four

  Sales calls, job applications, press. scoco asks what it is about and handles each category by the rule you have set for it — usually: take it down politely, do not put it through.

  Result for the firm: a line in the inbox instead of an interruption in a client meeting.

What an intake looks like

Text message to the team responsible, 09:12:

scoco - First enquiry tenancy - Firm Muster
Caller: Mr Jens B.
Callback: 0170 3334455, reachable from 16:00
Area of law per caller: tenancy
Parties per caller: landlady Ms S.,
Muster GmbH managing agents
Matter: Received notice to quit, wants it
reviewed
Date per caller: letter dated 08.08.
Note: deadline NOT calculated, caller's
statement recorded only
Received: 09:12
Full text in the inbox

The line “deadline not calculated” appears on every handover exactly like that. A date the caller gives is recorded and marked as the caller’s own statement — nothing is computed from it.

Four low-risk ways to start.

• Outside office hours only

  The classic way in. From 6 pm and at weekends scoco answers; during the day nothing changes. You read the transcripts as they come in and adjust the scripts.

• Only when the line is busy

  Your secretariat stays the first port of call. Anyone who would otherwise get the engaged tone is recorded in full and allocated.

• As a front office for the partner

  Known contacts ring through as always, unknown callers are asked what it is about, and sales calls land as a summary in the inbox.

The demo call: please use an invented set of facts.

When you test our demo firm, do not use real names, real file references or any deadline-bound detail from a live matter. An invented tenancy case shows exactly the same thing. This is not a formality: a test call is a call, and a call produces a transcript.

What scoco.ai expressly does not do in your firm

These limits are the reason the rest is reliable — and they are set in the script, not left to the model.

• No legal advice. No view on the legal position, on prospects of success, or on what to do next.
• No calculating of deadlines and no deadline information. A date the caller gives is recorded and marked as their statement, nothing more.
• No promise of representation and no statement about fees or terms.
• No decision about a conflict of interest. Parties are recorded so that you can check.
• No disclosure of anything from a file to a caller. scoco cannot establish who is calling.
• No substantive information to the other side.

Voice samples

Hear what your reception sounds like.

You define the character: choose your AI secretary's voice, name and tone — from down-to-earth to formal.

Starts in German — switches mid-call when needed:

• German
• English
• French
• Italian
• Spanish
• Portuguese
• Dutch
• Russian