LR
L. Rossispeaks Italian
“Buonasera, siete aperti stanotte?”
continues in Italian
The AI assistant for your pharmacy.
Reservations, deliveries, night duty: scoco takes them down. Only your team gives advice.
Free. We only read your public website. Privacy Policy
Example: scoco, the AI assistant, answers a pharmacy’s night-duty question in the caller’s language, takes a delivery request, books a flu jab into the calendar, filters a cold call, puts a doctor’s practice through with an announcement and sends the summary by text or email. About medicines scoco says nothing.
You know the moment
they hang up.
Product as named, address, time window, callback number — complete, by text or email.
Every call interrupts a consultation.
At the counter a customer waits with a real question — and the phone rings.
- After surgeries close comes the second wave: prescriptions, reservations, “are you still open?”
- On a night-duty night many only ask whether you are open and where exactly you are.
- The delivery call nobody takes becomes a trip that never happens.
For comparison
- €3,266
- A pharmacy assistant who mostly answers the phonea month, plus employer contributions, plus holiday, plus sick days
- from €49
- scoco.aia month, answers the phone while your team stays at the counter
Median full-time salary, Germany, pharmacy assistant (Pharmazeutisch-kaufmännische Angestellte) · Entgeltatlas of the Federal Employment Agency (Bundesagentur für Arbeit), retrieved 15.08.2026
Example scenario
How much advisory time is the phone costing you?
Advisory time interrupted32hours a month, based on 24 opening days
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
Play sample0:14
Lenayoung & friendly
Play sample0:15
Marleneserene & calm
Play sample0:16
Tobiasreassuring & professional
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Jonaseven-tempered & warm
Play sample0:16
Floriancourteous & measured
Play sample0:15
Stefanlively & quick-witted
Play sample0:14
Reinhardolder, deep & gravelly
Play sample0:16
Konradgentle & soft
Play sample0:17
Matthiasenergetic & clear
Play sample0:16
Imogenbright & unpretentious
Play sample0:14
Victoriapoised & refined
Play sample0:14
Irispatient & reassuring
Play sample0:15
Gracecalm & sure
Play sample0:13
Laylawarm & attentive
Play sample0:17
Norayoung & chatty
Play sample0:13
Poppyfresh & natural
Play sample0:11
Manonsmooth & playful
Play sample0:16
Yanacalm & clear
Play sample0:14
Reiddeep & calm
Play sample0:13
Owendeep & unhurried
Play sample0:12
Julienwarm & quick-witted
Play sample0:15
Nigellively & clear
Play sample0:15
Aaravcomposed & courteous
Play sample0:13
Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
scoco gives no advice. That is the point.
Night duty, delivery, e-prescriptions: yes. About medicines scoco says not one sentence.
- Mon to Sat, 8 am to 7 pm
- Night duty today, bell on left
- Delivery from 3 pm
- E-prescription via app or card
- Flu jabs by appointment
“Are you open tonight?”
Yes, we are on night duty today. Please ring the bell on the left at the side door.
Take the load off the counter.
Your number stays, call forwarding takes about 10 minutes. You decide when scoco answers.
Only when the line is busy
Your team stays first. Anyone who would hear the engaged tone is taken down in full.
After closing
From 6:30 pm and at weekends — tomorrow morning’s reservations arrive.
On night duty
scoco answers the standard questions; everything else rings through to you.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your inventory system
- ADG (A3000)planned
- IXOS (Pharmatechnik)planned
- WINAPO (Lauer-Fischer / CGM)planned
- awinta (PROKAS, one)planned
- gesund.deon request
A connection would add little here: whether a product is in stock and deliverable is checked by your team anyway. scoco makes sure the request arrives complete.
What scoco does not do
- Nothing about effect, dosage, interactions or suitability — not even “per the leaflet”.
- No recommendation, no alternative, nothing about generic substitution or rebate contracts.
- No promise of availability, no status of a prescription or an order.
- Nothing about co-payments, refunds or costs.
Honest and simple.
Health data is never createdNo recording, only transcript and summary. No product is assessed — only what the caller said is noted.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
An AI must not say anything about medicines.
Right, and it doesn’t. A question about effect, dosage or tolerance gets exactly one answer: your team will answer it in person, and scoco notes name and number for the callback.
And if someone keeps pushing?
The answer stays the same. scoco only answers from what you have put on file and invents nothing. A question without an answer becomes a callback request — even the third time.
On night duty I have to be reachable.
You stay reachable. You decide what is put through and what scoco answers itself. Whether you are open and where exactly — scoco takes that off you; everything else rings through.
And if someone describes a poisoning?
Then the rule you have set applies, and scoco refers the caller to 112. scoco is no substitute for the emergency number and assesses nothing.
Does the AI take the address down correctly?
The callback number is read back digit by digit. The address is noted as the caller says it, and scoco asks again if something is unclear. It is not spelled back — we can’t do that, so we don’t claim it.
Will my customers notice it is an AI?
Yes, because scoco says so in the greeting — the EU AI Act requires it. What your customers mainly notice: somebody answers.
What does it cost?
From €49 per month, net. Four weeks free, with every feature. Then cancel monthly, no setup fee.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
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4-week free trial. Or call the demo right now: +49 621 490799-11