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Martin SommerIncoming call · 0:00
Stairwell light broken
The AI assistant for your property management firm.
Friday, 4:50 pm, the heating fails: scoco separates emergency from routine and documents every report.
Free. We only read your public website. Privacy Policy
Example: scoco, the AI assistant, takes reports for a property manager with property, unit and caller, puts an emergency through to the on-call number under the firm’s rule, books handovers and viewings, routes tenant queries to the property manager, speaks the caller’s language and sends the summary by text or email.
You know the moment
they hang up.
Property, unit, caller, time — every report documented, the emergency at once with on-call.
The emergency comes when the office closes.
Friday afternoon is not the exception but the pattern. The pipe bursts at night.
- On Monday morning everyone who could not get through at the weekend calls.
- Between “it’s dripping” and “it’s flooded” lies the question whether someone drives out.
- Every report nobody recorded is your problem — not the caller’s.
Example scenario
What does being reachable cost you today?
Your cost per call outside office hours€6
And the time that adds up to10hours a month
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
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Lenayoung & friendly
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Marleneserene & calm
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Tobiasreassuring & professional
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Jonaseven-tempered & warm
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Floriancourteous & measured
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Stefanlively & quick-witted
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Reinhardolder, deep & gravelly
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Konradgentle & soft
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Matthiasenergetic & clear
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Imogenbright & unpretentious
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Victoriapoised & refined
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Irispatient & reassuring
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Gracecalm & sure
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Laylawarm & attentive
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Norayoung & chatty
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Poppyfresh & natural
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Manonsmooth & playful
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Yanacalm & clear
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Reiddeep & calm
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Owendeep & unhurried
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Julienwarm & quick-witted
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Nigellively & clear
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Aaravcomposed & courteous
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Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Office hours, responsibilities, procedures. About statements and amounts scoco says nothing.
- Office Mon–Fri, 8 am to 4 pm
- Emergencies: water, heating
- Bulky waste: 1st Monday
- Defects via tenant portal
- Parking in the courtyard
“When is bulky waste collected?”
On the first Monday of the month. Please put it out the evening before.
Start after office hours.
Your number stays, call forwarding takes about 10 minutes. You decide when scoco answers.
After hours and at weekends
From 5 pm, Fridays from 3 pm, the whole weekend — when the expensive damage is reported.
Only when the line is busy
On Monday mornings and after storms scoco catches what would hear the engaged tone.
Always
scoco answers first, documents everything and puts through only what your rule says.
What you can show at the owners’ meeting.
The most common complaint about property managers: nobody answers. With scoco every call is documented with time, property, caller and request — the question about reachability becomes a matter of record.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your property management software
- DOMUS 1000 / 4000planned
- Haufe ixHausplanned
- GFAD / haus:manageron request
- immoware24, Etage24on request
- Casavi, Facilioo (Mieterportale)on request
Connected with no provider on the market. Today: the report with property, unit, caller and timestamp in the team inbox, by text and email to the right person.
What scoco does not do
- No cost approval, no job without your rule, no promise of a repair.
- No legal information on WEG law, tenancy law, resolutions or deadlines.
- No information on statements, service charges, reserves or other units.
- No automatic on-call roster — scoco puts calls through to the number you set.
Honest and simple.
Documented, not recordedEvery report with timestamp, property and caller in the inbox — the documentation your liability as manager requires. No recording is made.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
Our callers are upset. That needs a person.
The alternative on a Friday at 4:50 pm is voicemail — and that calms nobody down. scoco lets them finish, asks the right questions and confirms the report has been passed on. An emergency rings straight through to on-call.
How does scoco know it is an emergency?
It doesn’t, it asks: where exactly, since when, is it still running? Then it follows your rule, at three in the morning too. For a gas smell, fire or someone trapped, it also refers the caller to 112.
Does scoco know our on-call roster?
No. scoco puts calls through to the number you have set for on-call. When on-call changes, you change the number — by hand, today. An automatic roster is planned; we do not sell it before it exists.
Does scoco give information on statements?
No — not on service charges, reserves or resolutions. scoco cannot check who is calling. Such calls are taken down in full and routed to the property manager.
Does scoco commission tradespeople on its own?
Only if you set it up that way, and only within the limits you set. By default scoco puts calls through to on-call or the tradesman number on file. It never approves costs.
We use DOMUS. Does it work with that?
It is not directly connected, with no provider on the market. The report sits in the team inbox with property, unit, caller and timestamp — your office transfers it as before, only complete.
What does it cost?
From €49 per month, net. Four weeks free. Cancel monthly, no setup fee. For comparison: work out above what your reachability costs today.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
We only use your address for your access. Privacy
4-week free trial. Or call the demo right now: +49 621 490799-05