Your number is in the company details. That is why everybody reaches you.

Your front office. Without a front office.

Known contacts ring through as always. For everybody else scoco asks what it is about, puts the important ones through with a spoken note, and summarises the rest word for word. You decide what a call is worth — after you know what it is about.

Four calls, four different outcomes

The same number, the same mechanism — and four results you decided on in advance.

• The sales call

  “I’d love to introduce our new product briefly.” scoco takes the name, the company and the request, stays polite, and does not put the call through.

  Result for you: a line in the inbox instead of an interruption. If you do want to speak to somebody, you have the number.

• The new client

  “I have an enquiry about a project in the autumn.” scoco recognises from what the caller says that it matches your rule for putting calls through, and puts it through — with a spoken note of who it is and what it is about.

  Result for you: you take the call, because you already know it is worth it.

• The existing client

  He is in your contacts. His call rings through, as it always has. scoco does not answer at all.

  Result for you: for your clients, nothing changes.

• The call during a meeting

  You are with a client and cannot pick up — not even for a known contact. Then scoco takes over there too: the request, the urgency, the callback number, and you decide after the meeting.

  Result for you: two hours of concentration, and afterwards a list instead of a hunch.

Two calls, 27 minutes apart

One interrupted you, the other did not. First the one that did not — 16:20, in the inbox instead of on your phone:

scoco - Not put through - Muster Consulting
Caller: Mr Ralf D., company: office furniture sales
Callback: 0221 5556677
Request: Wants a meeting to present new
office chairs. Asks for the managing
director personally.
Rule: sales, do not put through
Received: 16:20

scoco - PUT THROUGH - Muster Consulting
Caller: Dr Sabine K., company: Nordwerk GmbH
Request: enquiry about a project from October,
was recommended by Mr Weber
Rule: concrete enquiry, put through
You hear the spoken note before you answer.

The second call came at 16:47 and rang on your phone with a spoken note. The first is in the inbox, complete, waiting until you have time.

How scoco decides who gets through to you.

The difference from a phone on silent: you miss nothing. You just hear about it later, and sorted.

• 1. Your contacts ring through

  scoco matches the number against your Google or Microsoft contacts. Whoever is in there — clients, partners, family, your accountant — rings through to you as always. scoco does not answer at all.

• 2. Unknown callers get asked

  Anyone not in your contacts reaches scoco. It answers with your company name, says that an AI is speaking, and asks for the name, the company and what it is about.

• 3. You decide in advance what gets put through

  A new client with a concrete enquiry: put through, with a spoken note of what it is about. A sales call: taken down politely and summarised. You set the rules, scoco sticks to them.

• 4. Everything else arrives in one batch

  Whatever was not put through sits in the inbox as a summary — with the name, the company, the request and the number. You read it when you have time, and ring back whoever you want to ring back.

Not everybody needs the same front office.

• If you work alone

  You are at a client’s, on site, in a meeting or deep in a concept. Picking up is not an option, and every missed call could be the next job. scoco answers, asks what it is about and for a callback number, reads the number back digit by digit, and books appointments straight into your calendar if you want. You miss nothing without having to be permanently reachable.

• If you lead a team

  Your direct line is in the company details, so every day you are reached by people who want to sell something. Silent mode is no solution, because the important calls come too. scoco filters: known callers ring through, unknown ones get asked, sales calls land as a note in the inbox. You are only interrupted by what is allowed to interrupt you.

What scoco.ai expressly does not do for you

scoco judges nobody. It applies the rules you have set to what the caller says.

• No assessment of whether a caller is genuine or important.
• No information about you, your business or ongoing matters, beyond what you have put in the knowledge base.
• No information about prices, terms or contracts.
• No appointment commitment except through a released calendar.
• No identity check. Anyone claiming to be somebody is recorded as such — “per caller”.
• No guarantee that a particular call will or will not be put through. The rule decides, and rules have edge cases.

Voice samples

Hear what your reception sounds like.

You define the character: choose your AI secretary's voice, name and tone — from down-to-earth to formal.

Starts in German — switches mid-call when needed:

• German
• English
• French
• Italian
• Spanish
• Portuguese
• Dutch
• Russian