KB
Klaus BeckerIncoming call · 0:00
Boiler service wanted
The AI assistant for your plumbing and heating firm.
10:10 pm in January, the heating is off: scoco puts the emergency through, everything else becomes a job.
Free. We only read your public website. Privacy Policy
Example: scoco, the AI assistant, takes a service request for a plumbing and heating firm and books it, puts a heating emergency through to the on-call engineer under the firm’s rule, takes a reschedule, books a bathroom planning visit, speaks the caller’s language and sends the summary by text or email.
You know the moment
they hang up.
Address, system, request, callback number digit by digit — the emergency straight to the engineer.
Voicemail doesn’t take jobs.
The call comes when both hands are on the pipe — and the customer rings the next firm.
- Calling back in the evening means the customer has long since said yes elsewhere.
- In January the phone rings at ten at night — and then it is not about a quote.
- A transposed digit in the callback number loses the job as surely as not answering.
For comparison
- €4,022
- An office administratora month, plus employer contributions, plus holiday, plus sick days
- from €49
- scoco.aia month, answers at ten at night in January too
Median full-time salary, Germany, office administrator (Bürokaufmann/-frau) · Entgeltatlas of the Federal Employment Agency (Bundesagentur für Arbeit), retrieved 15.08.2026
Example scenario
What does voicemail cost you?
Lost revenue€2,400per month
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Don't do the sums on the headline price. Do them on the minute.
Entry plans range from €49 to €149 a month. The difference is in the volume.
| Provider | Entry price | Included minutes | Per minute |
|---|---|---|---|
| HalloPetra “Stundenbasis” | €149 | 150 (all channels) | €0.99 |
| Hey Telo | no prices published | – | – |
| fonio.ai “Solo” | €119 (€99 annually) | 1,000 | €0.119 (€0.099) |
| scoco.ai “Starter” | €49 | 500 | €0.098 |
Published provider prices, as of 01.11.2026.
150 minutes are quickly gone over one emergency weekend in January. HalloPetra then adds 50 minutes for €50 once, fonio.ai books 100-minute packages at €15 on automatically. With us the extra minute costs €0.15, billed to the second, with no packages booked on automatically.
The honesty that goes with it: HalloPetra and Hey Telo are connected to trade software, we are not. If your jobs must land directly in TAIFUN+, pds or KWP, you are better served there.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
Play sample0:14
Lenayoung & friendly
Play sample0:15
Marleneserene & calm
Play sample0:16
Tobiasreassuring & professional
Play sample0:16
Jonaseven-tempered & warm
Play sample0:16
Floriancourteous & measured
Play sample0:15
Stefanlively & quick-witted
Play sample0:14
Reinhardolder, deep & gravelly
Play sample0:16
Konradgentle & soft
Play sample0:17
Matthiasenergetic & clear
Play sample0:16
Imogenbright & unpretentious
Play sample0:14
Victoriapoised & refined
Play sample0:14
Irispatient & reassuring
Play sample0:15
Gracecalm & sure
Play sample0:13
Laylawarm & attentive
Play sample0:17
Norayoung & chatty
Play sample0:13
Poppyfresh & natural
Play sample0:11
Manonsmooth & playful
Play sample0:16
Yanacalm & clear
Play sample0:14
Reiddeep & calm
Play sample0:13
Owendeep & unhurried
Play sample0:12
Julienwarm & quick-witted
Play sample0:15
Nigellively & clear
Play sample0:15
Aaravcomposed & courteous
Play sample0:13
Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Emergency service, area, services. Prices and remote diagnoses scoco does not give.
- Mon to Fri, 7 am to 5 pm
- Emergencies: heating, water
- Area: Heidelberg + 20 km
- Bathroom planning by appt.
- Servicing: gas and oil
“Do you come out to Neckargemünd?”
Yes, we cover 20 km around Heidelberg. Shall I book you an appointment?
Start after hours.
Your number stays, call forwarding takes about 10 minutes. Nothing changes in the office.
After hours and at weekends
During the day everything stays as it is — the expensive calls are still covered.
Only when the line is busy
Anyone who would hear the engaged tone is taken down in full, the number to the digit.
Always
scoco answers first and puts only emergencies through under your rule.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your trade software
- TAIFUN+ (OneQrew)on request
- pdson request
- KWPon request
- mfron request
- M-Soft, Label, Streit V.1, WinWorkeron request
Not connected. HalloPetra (TAIFUN+) and Hey Telo (pds, KWP, mfr) are official partners there — if the job must go into the system automatically, you are better served by them.
What scoco does not do
- No quotes, no price information — not even “roughly”.
- No remote diagnosis, no repair instructions on the phone.
- No emergency judgement of its own — your word list applies.
- No promise of when someone comes, except through your calendar.
Honest and simple.
Your emergency rule belongs to youWhich words trigger an emergency and who then gets the call is in your configuration. For every call you can see which rule applied.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
Does the AI recognise a real emergency?
It does not decide that itself. It checks the word list and the rule you have set — and when in doubt it puts the call through rather than reassuring.
What about the callback number?
scoco reads it back digit by digit and has it confirmed before the call ends. A transposed digit loses the job as surely as not answering.
Do I need a new number?
No. You set up call forwarding on your existing number, about ten minutes. No hardware in the office.
Can I start small?
That is the recommended way: after hours and at weekends only. During the day everything stays as it is, and the expensive calls are still covered.
What if I use TAIFUN+ or pds?
We are not connected to any trade software; HalloPetra and Hey Telo are. If the job must go into the system automatically, you are better served there. If your office checks it anyway, you get the same information from us.
Does the caller notice it is an AI?
Yes, because the greeting says so. The EU AI Act requires it (Art. 50), and with us it is set up that way out of the box.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
We only use your address for your access. Privacy
4-week free trial. Or call the demo right now: +49 621 490799-01