HL
Hermann LangIncoming call · 0:00
Hearing test requested
The AI assistant for your hearing care practice.
You are mid-fitting, scoco lets callers finish: hearing tests, aftercare, repairs — with device and side.
Free. We only read your public website. Privacy Policy
Example: scoco, the AI assistant, answers calls for a hearing care practice, books hearing tests and aftercare into the calendar, puts a conversation that does not carry through to a person under the practice’s rule, takes a repair with device and side, speaks the caller’s language and sends the summary by text or email.
You know the moment
they hang up.
Caller and wearer kept apart, device, side, fault — by text or email to the practice.
Your callers need time. And you are mid-fitting.
This group almost never talks to voicemail. The call isn’t postponed — it’s gone.
- A fitting is a conversation you do not interrupt.
- Often the daughter calls — and doesn’t know which device her father wears.
- Whoever can’t get through turns up next time without an appointment.
For comparison
Someone just for the phone does not pay off with two fitting rooms. scoco.ai costs from €49 per month and takes several calls at once.
Example scenario
How much advisory time is the phone costing you?
Advisory time interrupted30hours a month, based on 25 opening days
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
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Lenayoung & friendly
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Marleneserene & calm
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Tobiasreassuring & professional
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Jonaseven-tempered & warm
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Floriancourteous & measured
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Stefanlively & quick-witted
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Reinhardolder, deep & gravelly
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Konradgentle & soft
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Matthiasenergetic & clear
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Imogenbright & unpretentious
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Victoriapoised & refined
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Irispatient & reassuring
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Gracecalm & sure
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Laylawarm & attentive
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Norayoung & chatty
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Poppyfresh & natural
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Manonsmooth & playful
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Yanacalm & clear
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Reiddeep & calm
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Owendeep & unhurried
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Julienwarm & quick-witted
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Nigellively & clear
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Aaravcomposed & courteous
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Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Hours, filters, repair drop-off — from your knowledge base. About hearing itself scoco says nothing.
- Mon to Fri, 9 am to 6 pm
- Hearing tests by appointment
- Filters and batteries in stock
- Repairs: no appointment
- Parking outside the shop
“Can I just drop in with my broken hearing aid?”
Yes, repairs are taken without an appointment, Monday to Friday, 9 am to 6 pm.
Start without risk.
Your number stays, call forwarding takes about 10 minutes. You decide when scoco answers.
Outside opening hours
Evenings and closing days — when relatives who work during the day call.
Only when nobody picks up
Forwarding starts after a few seconds. Whoever is free answers as always.
For set kinds of call
scoco books hearing tests and aftercare itself; everything else goes to the team under your rule.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your practice software
- AMPAREXon request
- AkuWinOfficeon request
- Iproon request
No practice software connected. Today: appointments in your Google or Outlook calendar, the enquiry with device, side and fault by text and email.
What scoco does not do
- No diagnosis, no assessment of a hearing complaint.
- No recommendation on device, style or settings, no remote diagnosis.
- Nothing about costs, co-payments, insurance cover or warranty.
- No information about a wearer to third parties — not even relatives.
Honest and simple.
Who calls and who wears the device stay separateEvery statement is marked as the caller’s. No recording — only transcript and summary, with fixed deletion periods.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
Does the AI understand older or hard-of-hearing callers?
We do not promise that across the board. scoco does not interrupt, lets people finish, asks again and reads the callback number back digit by digit. Where a conversation does not carry, your rule applies — put through or call back. Call our demo practice and judge for yourself.
Does it understand our technical terms?
You put your terms in yourself: appointment types, styles, services, accessories. What you enter, scoco uses; what is missing becomes a callback request. We do not promise every technical word is recognised reliably.
Often the daughter calls, not the client.
There are two separate fields: who calls and who wears the device, plus the wearer’s number. scoco gives the relative no information about the wearer — it cannot check who is calling.
Can it tell why the device is whistling?
No. It records device, side, fault and since when, and hands that over. There is no remote diagnosis and no settings advice.
Can it book into our software?
No. scoco books into your Google or Outlook calendar. AMPAREX, AkuWinOffice and Ipro are on our review list — none of them is connected.
How do we start without risk?
Outside opening hours first: two weeks of evenings and closing days only. You read the transcripts and adjust knowledge base and rules. Four weeks are free.
What does it cost?
From €49 per month, net, for 500 included minutes. Cancel monthly, no setup fee, no hardware.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
We only use your address for your access. Privacy
4-week free trial. Or call the demo right now: +49 621 490799-21