GM
G. Marinospeaks Italian
“Buonasera, avete una doppia dal 14 al 17?”
continues in Italian
The AI assistant for your hotel.
Check-in rush or night-time quiet: scoco takes room enquiries, in the guest’s language.
Free. We only read your public website. Privacy Policy
Example: scoco, the AI assistant, takes a room enquiry in Italian for a hotel at night and passes it to reception for confirmation, books a viewing of the meeting room, takes a late arrival, puts a guest at a locked door through to the night service under the hotel’s rule and sends the summary by text or email.
Any language in,
your language out.
The guest speaks Italian, Spanish or Turkish — your summary arrives in your language.
The missed call books through a portal.
The same booking — only with commission, on every night.
- At 3 pm the check-in queue is at the desk. That is exactly when it rings.
- After 8 pm reception is empty — the enquiry for next week comes at half past nine.
- The enquiry in Italian is understood by nobody in the evening.
Example scenario
What does an unanswered call cost you?
Commission on the bookings that went elsewhere€0per month
scoco.ai: from €49 per month (plus VAT).
A scenario with your own numbers — move the sliders. We deliberately do not preset the commission rate: it is negotiated per house.
Hear for yourself
what your reception sounds like.
24 voices, women and men: ten German, fourteen with an accent of their own. You choose the name and tone. Calls start in German; when a caller switches language, the voice you chose switches with them. Here, they speak English.
Annikacalm & assured
Play sample0:14
Lenayoung & friendly
Play sample0:15
Marleneserene & calm
Play sample0:16
Tobiasreassuring & professional
Play sample0:16
Jonaseven-tempered & warm
Play sample0:16
Floriancourteous & measured
Play sample0:15
Stefanlively & quick-witted
Play sample0:14
Reinhardolder, deep & gravelly
Play sample0:16
Konradgentle & soft
Play sample0:17
Matthiasenergetic & clear
Play sample0:16
Imogenbright & unpretentious
Play sample0:14
Victoriapoised & refined
Play sample0:14
Irispatient & reassuring
Play sample0:15
Gracecalm & sure
Play sample0:13
Laylawarm & attentive
Play sample0:17
Norayoung & chatty
Play sample0:13
Poppyfresh & natural
Play sample0:11
Manonsmooth & playful
Play sample0:16
Yanacalm & clear
Play sample0:14
Reiddeep & calm
Play sample0:13
Owendeep & unhurried
Play sample0:12
Julienwarm & quick-witted
Play sample0:15
Nigellively & clear
Play sample0:15
Aaravcomposed & courteous
Play sample0:13
Starts in German — switches mid-call when needed:
- German
- English
- French
- Italian
- Spanish
- Portuguese
- Dutch
- Russian
- Hindi
- Japanese
- Turkish
- Arabic
- Polish
- Ukrainian
- Romanian
- Croatian
- Greek
- Bulgarian
- Czech
- Slovak
- Hungarian
- Swedish
- Danish
- Norwegian
- Finnish
- Chinese
- Korean
- Vietnamese
- Indonesian
- Malay
- Filipino
- Tamil
Answers from your own information.
Breakfast, parking, arrival — in the guest’s language. A room scoco never confirms.
- Breakfast 6:30 to 10:30 am
- Free parking
- Dogs on request
- Check-in from 3 pm
- Night entrance from 10 pm
“Until when is breakfast?”
Breakfast is from 6:30 to 10:30 am. Can I note anything else?
Reachable without staffing reception.
Your number stays, call forwarding takes about 10 minutes. You decide when scoco answers.
At night and outside reception hours
Enquiries after 10 pm are booking chances, not disturbances.
During the check-in rush
Between 3 and 6 pm scoco catches what would otherwise ring out.
Always
scoco answers first, handles standard questions and passes on what you decide.
Languages are not an add-on with us.
Elsewhere they cost €99 a month extra — VITAS, published figure, retrieved 01.11.2026. With us, 30+ languages are included in every plan, from €49 a month.
Honest, before you ask.
What is connected today, and what scoco will not do.
Your property management system
- apaleoon request
- Mewson request
- protelon request
- Oracle Operaon request
- HS/3, Sihoton request
No PMS connected — that is why scoco confirms no room. The enquiry arrives complete, you confirm: a promise without checking the PMS would be an overbooking.
scoco confirms no room. On purpose.
- No room confirmation, no statement on availability.
- No prices, rates or terms.
- Nothing about cancellation deadlines or fees — that is a contract question.
- No meeting or group promise, no information on bookings to third parties.
Honest and simple.
30+ languages in, your language outThe call in the guest’s language, the summary in yours. No recording — only transcript and summary, with fixed deletion periods.
- You keep your number.Set up call forwarding once, about 10 minutes. We can do it together on the phone.
- FalkensteinServers in Germany.Our own infrastructure, speech recognition and language model in the EU, speech output partly via a US provider (reply texts only). Transcripts instead of call recordings.
- AI disclosure built in.Every caller hears in the greeting that an AI is speaking — as the EU AI Act requires.
- 4 weeks free€49per monthClear pricing.4-week free trial, then from €49 per month (plus VAT). Every plan on the pricing page.See all plans
Frequently asked questions
Hospitality is our product. A machine can’t answer our phone.
At 22:47 the alternative is a ringing tone. scoco answers when nobody is there, speaks the guest’s language and makes sure you find a complete enquiry in the morning. The personal welcome stays at the door.
Does scoco confirm a room?
No, on purpose. Without checking your property system every promise would be a possible overbooking. scoco takes the enquiry down in full — dates, wish, guests, contact — and you confirm.
Our guests come from abroad.
Then this is built for you. scoco starts in German and switches to the guest’s language mid-call, with no keypad menu — over 30 languages, in every plan. The summary reaches you in your own language.
What about the booking portals?
That is the point. A call nobody answers becomes a portal booking, with commission. Work it out above with your own commission rate, and compare it with €49 a month.
Does scoco say anything about cancellation terms?
No. That is a contract question, and you answer it. scoco takes the cancellation with name and dates and reports it straight away.
We use protel. Do I have to change anything?
No. scoco is call forwarding, not a system change. The enquiry comes by text and email and sits in the team inbox — you enter it, as today.
What does it cost?
From €49 per month for 500 included minutes, net. Four weeks free. Cancel monthly, no setup fee.
From now on, someone
always picks up.
Call our demo business and hear for yourself what your reception sounds like.
We only use your address for your access. Privacy
4-week free trial. Or call the demo right now: +49 621 490799-03